Hairware Beautyware (Nexpos Pty Ltd) is committed to protecting your privacy and managing your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth)
1. What Information we Collect
We collect personal information necessary to provide our software products, services, and customer support. This may include:
– Name and title
– Business name and address
– Email address
– Phone number
– Other contact details
– Billing and payment information
– Device and usage data (when using our software or support services)
Some of this information may be automatically transmitted from our software during normal use. For example, when you activate or operate our software, the business name, address, phone number, and email address entered into the system may be transmitted to us for licensing, support, and communication purposes.
2. How we Collect Your Information
We may collect personal information when you:
– Purchase, activate, or use our software products
– Contact us for support or information
– Subscribe to newsletters or updates
– Visit or interact with our website at www.hbsoftware.com.au
– Provide information during setup, training, or billing processes
3. How we use your Information
We use personal information for purposes including:
– Providing and supporting our products and services
– Managing licensing and compliance
– Sending updates, offers, or other relevant communications
– Improving our services and software
– Meeting legal and regulatory requirements
4. Disclosure to Third Parties
We do not sell or trade your personal information. We may disclose your information to third-party service providers that assist us in operating our business. These providers are required to comply with privacy laws and only use the information for the purposes specified by us.
We may also disclose information where required or permitted by law.
5. Security of Personal Information
We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure. Our systems are protected with passwords, antivirus software, and regular security reviews. All staff are required to treat personal information confidentially.
6. Data Ownership
You own all business data entered into or generated by our software. Hairware Beautyware does not access, modify, or use your data without your permission, except as required to provide support or comply with legal obligations.
7. Your Rights
You have the right to access, update, or correct your information held by us. Requests must be made in writing to the Privacy Officer. We will respond within a reasonable timeframe and may provide the information via email
8. Cooking & Website Analytics
Our website may use cookies to enhance your browsing experience. You can manage cookies via your browser settings. We may also collect aggregated statistics about website usage to help improve our website and services.
9. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, or if you wish to make a complaint, please contact our Privacy Officer.
Privacy Officer
Nexpos Pty Ltd T/a Hairware Beautyware
Suite 3, Level 2, 86–88 Mann St, Gosford NSW 2250
Email: accounts@hbsoftware.com.au
Phone: 1300 880 582
Website: www.hbsoftware.com.au