SMS Messaging
From preventing no-shows with deposit payment links and two-way appointment reminders to driving sales with auto-marketing and targeted campaigns, each message is a strategic move towards growing your business
Low Cost SMS
10 cents per SMS, the value far outweighs the cost when you consider the cost of missed appointments.
Client Chat
Communicate with your clients with two-way conversation SMS all in Hairware Beautyware’s client card.
Grow your Business
Attract more clients, increase engagement, and grow your business with our powerful marketing tools.
All methods to send messages to your clients in HB Salon Software.
Appointments
Custom Appointment Reminders
Not only remind your client of the appointment, they also update the appointment to be confirmed when replied back with “Yes” Add a cancelation policy link, or promotion or both to your reminder SMS to further grow and improve your business.
Consultation Forms
Collect valuable information from your clients before they arrive at your salon with consultation forms that are automatically sent when an associated service is booked.
Pre & Post Service
Tailor messages to inform clients about preparation steps, offer reminders, provides post-care tips, or request reviews after their visit. With unlimited customizable templates, keep clients well-prepared and informed at every step of their salon experience.
Two-Way Client Messages
Collect valuable information from your clients before they arrive at your salon with consultation forms that are automatically sent when an associated service is booked.
Marketing
Automated Marketing
Send messages automatically to clients that have not returned and do not have a Future Appointment, for Birthday, First Visits and more.
Targeted Marketing
Select a precise customised list of clients to market to using SMS. There are thousands of combinations to choose from.
Payments & Online
SMS Deposit Requests
In-Salon and over the phone deposits by SMS are designed to assist salons in reducing no-show clients. When an appointment is booked, an automated SMS with a secure payment link is sent to your client requesting a deposit for their bookings
Online Orders
Keep your clients informed at every step of the ordering process with SMS updates when they place an order through your online shop.
Online Gift Voucher Purchases
Notify your customers with confirmation of purchased online gift vouchers. A link will be sent with this message so your customer has updated gift voucher details. Alternatively, they can use the online portal to find out more about their voucher.
Password Reset / OTP
Allow clients to securely reset their passwords and regain access to their online portal quickly and easily.
SMS is less intrusive than a phone call
SMS has much higher read rate than email
Save time and money by not having to call individual clients to confirm appointments
Request your Free Demonstration
See everything HB can offer in a 20-minute demo.
Book a personalised, obligation-free demo with our Australian Team. We'll show you exactly how Hairware Beautyware can benefit your business.